Retail - Brown Thomas Dundrum Roles

GET TO KNOW US

Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

KNOW THE ROLE

Are you ready to rethink your routine? We’re looking for Full-Time and Part-Time Makeup Artists to join our sparkling new Dundrum counter. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.

Your daily to-dos might look like this:

• Greeting all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale.
• Provide a personalised consultative approach to all customers, ensuring that you’re offering additional beauty services such as the Trinny London Match2Me experience and appointments where possible
• Demonstrate and recommend products to achieve desired looks and address individual concerns
• Conduct pre-booked customer makeup appointments
• Meet and exceed sales targets by actively promoting and selling makeup products
• Upsell and cross-sell related beauty and skincare items to maximise sales opportunities.
• Collaborate with the team to achieve overall sales goals
• Ensure the makeup section is well-organised, clean, and visually appealing.
• Implement and maintain attractive displays to highlight featured products and promotions.
• Keep makeup tools and workstations clean and sanitised to meet health and safety standards.

KNOW WHAT WE’RE LOOKING FOR

• Experience in a retail position, ideally within beauty or cosmetics
• Passionate for makeup and skincare
• Adaptable and confident with an ever-changing, fast-paced and high-pressured environment
• Positive and can-do attitude
• Comfortable and motivated by working towards and exceeding targets and KPIs
• Punctual and flexible to work retail hours, including bank holidays and weekends
• Personable with a customer-centric mindset

We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.

KNOW HOW WE WORK

We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.

We Go Above and Beyond: As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.

We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, and communities and with each other.