Brown Thomas Retail Opportunities

Position Description

People Support, Fixed Term Contract
Location Brown Thomas, Dublin
ID 3321
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Prestigious brands, unrivalled retail destinations and exceptional customer experiences need talented, high performing people behind them.  We’re always challenging ourselves to make every experience more special and unique for our customers and our people. This is a critical role supporting the enablement of the Business' people strategy across Brown Thomas and Arnotts.

You will act as a key support to the People Team, taking on a wide variety of vital support duties. The tasks are varied and the successful candidate will be required to juggle daily priorities to help out wherever needed. This is a fixed term contract for 12 weeks. 


  • Our People Department is looking for a People Support Administrator who will be responsible for the delivery of a full range of human resource services to Brown Thomas Arnotts. The role includes:

  • Being the first point of contact for all HR queries and dealing with front line queries such as team member swipe card, room reservations and scheduling appointments with relevant HR Advisor

  • Managing People Team inbox & phone queries in a timely manner

  • Administration of new starters and leaver processes for Brown Thomas Arnotts in line with best practice and according to internal audit guidelines

  • Providing professional advisory support to team members in all aspects of the Employee Lifecycle

  • Support with training, team member level recruitment and note taking

  • Collaborating and maintaining professional communication with internal departments such as Recruitment, Payroll as well as external vendors / supplier

  • Processing and maintenance of team member swipe card system and authorisation records for Building Access Control and EPOS training

  • Issuing invitations and administration of online refresher manual handling training for Brown Thomas Arnotts team members

  • 360 Recruitment for open retail roles (advertisement, screening, offering, contracts, onboarding) 

  • Coordinating store interviews for concession vacancies

  • Management of work experience programme, where applicable

  • Assist with implementing the team member Wellbeing agenda

  • Assist with team member communications

  • Compiling data access requests in line with relevant legislation

  • Support the HR team members on any other duties as required



  • 1 years’ experience in a similar role HR role

  • Third level qualification in Human Resources Management or relevant field

  • CIPD qualification desirable

  • Knowledge of relevant HR policies and procedures and best practice

Technical Skills

  • Detailed knowledge of Microsoft Office, in particular Excel

  • Excellent working knowledge of HR systems, preferably Core HR

  • Strong analytical and numeracy skills with excellent attention to detail and consistent standards when dealing with high volumes of data and administration

  • Personal Attributes/ Behavioural Skills

  • Excellent communication and interpersonal skills, confident and respectful

  • Adaptable yet service orientated with the ability to work to tight deadlines

  • Highly organised and able to manage more than one project at a time

  • A role model of the Brown Thomas Arnotts People Values with a keen interest in HR best practice and innovation, always looking for the next opportunity to enhance the reputation and distinctiveness of our brand


Our City Centre based Head Office is close to all forms of transport and surrounded by many shops, parks and beautiful restaurants.

Team discount is offered across Brown Thomas, Arnotts and our Concession partners

Wellbeing initiatives; EAP Scheme, Tax Saver Commuter, Bike to Work, Local Discounts



We Drive Creativity and Innovation:  Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.

We Go Above and Beyond:  As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.

We Do the Right Thing:  We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, communities and with each other.

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