Arnotts Retail Opportunities

Position Description

Le Labo, Counter Manager, Full Time
Location Brown Thomas, Dublin
ID 3302
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GET TO KNOW US
“TO MAKE PEOPLE’S LIVES MORE BEAUTIFUL THROUGH THE CRAFT OF PERFUMERY” is WHY Le Labo was created. Not to be another brand focusing on the transaction of “things”. The satisfaction of buying “just a product” does not last over time, but THE MEMORY OF A GENUINE AND UNIQUE EXPERIENCE LINGERS, becomes an ingrained part of someone’s identity and LEADS TO LONG-TERM LOYALTY. People come to us for the authentic emotional connection we offer. Our creations act as a souvenir, a reminiscence of their engagement, that hook them for life.

KNOW THE ROLE
Le Labo in our Brown Thomas Dublin store are currently looking for a Counter Manager to join their team on a full-time temporary basis.

KNOW WHAT WE'RE LOOKING FOR
RESPONSIBILITIES

  • Ensuring a welcoming environment for client in the store
  • Sharing with the client his/her knowledge on the art of fine perfumery, on the brand, and on the collection, and create genuine, authentic connections with clients
  • Fully managing the lab: compounding perfumes, managing the ingredients and stock, labelling and boxing the products
  • Building client database by gathering all client’s information
  • Addressing and successfully resolving client situations according to company philosophy and escalating to corporate level for specific requests IN-STORE OPERATIONAL DUTIES
  • Upkeeping the maintenance of the Boutique (retail floor as well as lab area, stock room)
  • Monitoring daily, weekly, monthly sales
  • Ensuring full stock of merchandise on the floor and transferring from the stock room to the floor as needed

OTHER RESPONSIBILITIES

  • Trainers and educators
  • Amenity partnership ambassadors
  • Storytellers
  • Local Brand advocates / ambassadors
  • Local event host
  • Tastemakers
  • Models (for our education guides, social media)
  • Brand.com fulfilment (in select FSS) SKILLS
  • Strong work ethic
  • Passionate and ambitious
  • Take great care and pride in crafting every creation for the client
  • High energy, positive and optimistic personality
  • Team player, works well in a team environment to achieve a common goal
  • Curious to explore new skills
  • Strong organization and attention to detail skills
  •  Multi tasking: prioritizing and managing time wisely
  • Ability to quickly learn new procedures and processes
  • Communication skills: excellent written, verbal & interpersonal skills
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