Arnotts Retail Opportunities

Position Description

Tom Ford, Specialist, Permanent
Location Brown Thomas, Cork
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KNOW THE ROLE:
Tom Ford Beauty in our Brown Thomas / Arnotts Cork store are currently looking for a Specialist to join their team on a permanent part time basis - 22.5 hours

GET TO KNOW US
“It is my desire to create the first true luxury brand of the 21st century.” —Tom Ford
Tom Ford Beauty is a covetable collection of cosmetics and fragrances, shaped with Tom Ford’s singular vision of modern glamour and crafted with the ultimate in quality and luxury.

KNOW WHAT WE'RE LOOKING FOR:
JOB TITLE:                                    SPECIALIST
RESPONSIBLE TO:                     BUSINESS MANAGER 


MAIN PURPOSE: To achieve the retail objectives of the Tom Ford Beauty brand and ensure the success of the account.
To promote and maintain the Tom Ford Beauty image and service standards.          .


1.    SELL THE TOM FORD BEAUTY BRAND

  • Achieve required retail sales targets; daily, weekly, monthly as set by the Company and communicated by the Counter Manager.
  •  Achieve the daily target of new customer recruitment as communicated by the Counter Manager.
  •  Utilise Customer Registry system to strengthen customer loyalty and maximise new launches and events through targeted customer communication.

2.    DELIVER EXCELLENT CUSTOMER SERVICE

  • Give prompt, polite and efficient service at all times.
  •  Adhere to the Tom Ford Beauty service standards at all times.
  • Communicate and demonstrate product expertise with every customer.

3.    PERSONAL GROOMING

  • Maintain high standard of personal grooming as required by Tom Ford Beauty.
  • Wear the Tom Ford Beauty uniform and maintain the uniform clean, professional condition.
  • Adhere at all times to Tom Ford Beauty specific makeup guidelines.
  •  Wear only Tom Ford Beauty products during working hours unless otherwise specified.

4.    WORK EFFECTIVELY AS PART OF A TEAM

  •   Help colleagues and promote team efficiency by being flexible and taking on tasks as required.
  •  Communicate information to the Counter Manager and colleagues as needed.
  •   Maintain high standards of time-keeping on the counter to ensure team efficiency.

5. MAINTAIN HOUSEKEEPING STANDARDS

  •  Clean counters, tester stands and displays regularly to maintain Tom Ford Beauty brand image.
  • Merchandise the counter according to brand guidelines.
  • Adhere to brand hygiene standards and correct utilisation of all selling/demonstration tools and take action to ensure the counter complies with these.

6. COMPLETE ADMINISTRATION

  • Complete all administration accurately, legibly and on time – including personal retail sales reporting and any other specific administration that is required by the Counter Manager.

7. CARRY OUT OTHER TASKS

  •  Carry out any other duties as may be required to support the Counter/Business Manager, the Sales & Education Executive and/or the Company from time to time.

Please note: the success of your candidacy would be on contingent on completion of the next stage of the recruitment process – requirements of the role & completion of your video assessment. If you require any adjustments to our recruitment process because of a disability or for some other reason, please ensure you contact 0800 917 1399 as soon as possible.

QUALIFICATIONS

•    Previous beauty/ artistry experience is desirable.
•    All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
•    Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
•    Previous experience with retail point-of-sale software is desirable 
•    Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

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