GET TO KNOW US
Whistles is a contemporary fashion brand, based in London. A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.
KNOW THE ROLE:
Whistles in our Arnotts store are currently looking for a Style Advisor to join their team on a part-time 2 hour permanent basis.
- Delivers an outstanding customer service in-store to create by putting the customer at the forefront of all we do
- Maintains the highest possible in-store standards to provide a first-class shopping experience to drive customer loyalty and retention
- Achieves maximum sales and delivers on outstanding customer experiences through promoting an inviting and welcoming atmosphere
- Has extensive product knowledge in order to confidently offer bespoke, professional advice and communicate best sellers as part of the selling process
- Is aware of target Key Performance Indicators (KPIs) and branch performance against target KPI
- Strives to continually meet and exceed branch KPIs
- Is consistently self-motivated during peak and non-peak trading times
- Maintains a high awareness of visual merchandising and contributes to the making of commercial decisions for the market type and customer profile
- Promotes the brand and products in a positive, proactive manner at all times
- Confidently introduces the full range of products and additional services to maximise customer interactions
- Utilises all channels and tools available to go above and beyond for the customer at all times
- Demonstrates strong communication skills to support an effective working relationship with your Line Manager
- Demonstrates flexibility in order to meet store and customer needs
KNOW WHAT WE'RE LOOKING FOR:
The successful candidate will be able to interact easily with a broad range of customers, creating instant rapport and acting as a brand ambassador. They will be a natural promoter of customer service excellence, going out of their way to provide an outstanding store experience and to ensure that customers return time and time again. Hardworking and dedicated, they will quickly identify the needs of their customer and provide engaging styling options, offering ready assistance to exceed customer expectations and support the overall store performance.