Retail - Partner Roles

GET TO KNOW US

At Bottega Veneta, we believe in the power of individuality and the strength of craftsmanship. Since 1966, the House has embodied a philosophy of quiet luxury — where creativity speaks through materials, technique, and timeless design.

As part of the Kering Group, we are driven by a culture of excellence, empowerment, and entrepreneurial spirit. We invest in people who are passionate, curious, and committed to creating meaningful client experiences.

If you are inspired by craftsmanship and thrive in an environment where authenticity matters, we would love to meet you.

KNOW THE ROLE

As Senior Client advisor within our Bottega Veneta concession, you will be a key contributor to the commercial success of the business.

Working in a dynamic department store environment, you will take ownership of client development, drive sales performance, and deliver an elevated, personalised client experience that reflects the values of the House.

This role suits an experienced luxury retail professional who thrives on building long-term relationships and performing consistently at a high level.

Responsibilities include:

• Deliver exceptional and personalised client service
• Drive strong individual sales performance
• Build, develop, and maintain a robust client portfolio
• Proactively engage in client outreach, appointment setting, and follow-up
• Identify commercial opportunities within the concession environment
• Support daily operational excellence and brand standards
• Act as a brand ambassador at all times
  
   

KNOW WHAT WE'RE LOOKING FOR

• Proven luxury retail experience, ideally at Senior Sales level
• Strong clienteling and portfolio management skills
• Commercially aware with a results-driven mindset
• Confident managing high-value products and transactions
• Professional, polished, and service-oriented
• Excellent communication and interpersonal skills
  
   

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.