Retail - Brown Thomas Limerick Roles

GET TO KNOW US

At LYNOTT, we pride ourselves on delivering exquisite, high-quality jewellery that delights our customers. Our dynamic team drives innovation, excellence, and outstanding customer experiences in every aspect of our business. We're expanding rapidly, and we're looking for a talented Assistant Manager to join our vibrant team in our upcoming location - Brown Thomas Limerick

KNOW THE ROLE

Are you a dynamic and experienced Assistant Manager with a passion for jewellery and a proven track record of driving sales? We are seeking a motivated Assistant Manager for our new Limerick Store.

PLEASE NOTE: Must have minimum 35+ hrs FLEXIBLE +week day availability

Key Responsibilities:

• Manage operations

• Lead and motivate staff members including HR and all admin

• Drive sales and achieve quarterly targets

• Implement strategies to maximize sales performance and customer satisfaction

• Monitor and analyse KPIs to ensure targets are met and exceeded

• Stock and inventory management

• Reporting and presenting initiatives to head office

• Ensure visual merchandising standards are maintained to the highest level

• Provide exceptional customer service and address any customer inquiries or issues

• Conduct regular staff training and performance evaluations

What to expect from the role:

• You will be responsible for the successful execution of the new Lynott jewellery counter team as well as responsible for training and motivating the team to achieve the counter’s targets

• You will be responsible for tracking targets, distributing individual targets to staff and ensuring these targets are met

• Organising teams to optimise sales, managing security and stock loss prevention, team rotas and tracking and reporting on the team's sales performance

• You will be responsible for being a part of the launch procedure and ensuring the launch goes smoothly in collaboration with the higher management team

• You will be expected to follow Lynott Jewellery’s policies and procedures & be confident communicating these to your team

• You will be responsible for embodying the Lynott Jewellery values and setting exemplary customer service standards & representing the brand with appearance and manner, ensuring your team follows suit

• You will be responsible for the successful running and trading of the counter

• You will be expected to have a strong counter presence, managing teams presence and influencing the sales space, so enjoying this environment is vital

• You seek out new initiatives , policies, KPIs, training, methods and practices to implement across the business to further excel its success

• You nurture and develop the store team, to unlock their full potential and support their development

KNOW WHAT WE’RE LOOKING FOR

• Minimum of 3 years of experience in a management role, preferably within the retail sector

• Proven track record of achieving sales targets and KPIs

• Strong leadership and team management skills

• Excellent communication and interpersonal skills

• Target-driven with a proactive approach to driving sales

• Ability to manage multiple locations and coordinate between teams effectively

  Passion for retail and a keen eye for detail

• Proven experience in tracking and driving sales, managing a large team to also drive sales and profitability in store in a manager or senior sales person role (min 2 years)
• A passion for customer service
• Demonstrated experience managing a team, including carrying out disciplinary procedures when necessary
• Have a proven track record in delivering targets and reporting on them as part of, or through a team
• Have experience managing a team including rosters
• Have excellent leadership and influencing skills- leading by example with the team
• Be organized with a strong attention to detail & time management
• Strong communication skills in order to encourage a high-performing team
• Ability to proficiently delegate tasks, and monitor these tasks daily
• Experience with store merchandising
• Microsoft office suite proficient
• Ability to be adaptable and flexible to changing business needs
• A positive, can-do attitude
• A passion for fashion and jewellery

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.