Head Office - IT & Digital Roles

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experiences to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

 

KNOW THE ROLE 

Brown Thomas Arnotts is hiring a Product Content Coordinator on a full time, specific purpose contract. Working in a dynamic cross-functional environment, the successful candidate will be managing the acquiring, tracking and upload of online products within speed to site timeframes. You will request and liase with multi-functional teams to process the assets for the Brown Thomas and Arnotts websites ensuring quality product standards.

• Manage the tracking and upload of Brown Thomas & Arnotts products through the enrichment workflow
• Work closely with buying and merch teams to track new products coming into the business and manage the workflow of these products onto site
• Full responsibility for the upload of products in certain divisions, ensuring key representation on the site within agreed timeframes
• Manage the communication for requesting imagery and product content from our supplier brands
• Track all products through the enrichment workflow for your area
• Monitor and update stock, price and promotions for non-integrated concession
• Create congruency reports and communicate to the wider business for your areas
• Assign products to the correct attributes and categories as per category guidelines
• Upload, process and QA product imagery and copy assets to ensure they meet specifications and standards
• Resize and rename imagery through photoshop and upload to our backend systems
• Manage the upload of seasonal products such as Christmas Shop, Warehouse sales, within strict timelines
• Ensure Speed to Site targets are met
• Ensure priority products are uploaded when requested and communicate with the merchandise team on managing priority products through the process
• Liaise with stakeholders like our outsourced photo studio, merchandising and the commercial team to ensure guidelines are kept up to date and business priorities are met

 

KNOW WHAT WE'RE LOOKING FOR

• Highly organised, efficient with excellent attention to detail
• Team player and have the ability to move from job to job depending on priorities
  
• Proficiency with eCommerce database platforms and Excel
• Basic familiarity with Photoshop
• Strong communication skills
• Flexible self-starter
• Appreciation for a customer-centric approach to product enrichment
• Ability to work in a high-paced, high-energy environment
• Basic understanding of Merchandising and SEO
• Calm within a fast-paced environment

 

KNOW WHAT'S IN IT FOR YOU

We believe every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

• Competitive Salary
• Contributory Pension Scheme
• Competitive annual leave entitlement
• Team Member discount across the world’s most iconic brands
• Recognition Days for Volunteering & Wellbeing
• Wellbeing Initiatives
• Extensive Learning & Development Offerings
• Leading Talent Programmes
• Flexible Working Model
• Additional Benefits 

 

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

 

Brown Thomas Arnotts is an equal-opportunities employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and/or membership of the Travelling community.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at careers@brownthomas.ie to request accommodation.