All Brown Thomas Arnotts Roles

GET TO KNOW US

At 53 Degrees North, We are passionate about providing outdoor enthusiasts with top quality gear and equipment to make their adventures truly memorable. 

Whether you're an avid hiker, a seasonal camper, a passionate angler, or simply love exploring the great outdoors, we have everything you need to fuel your passion and enhance your outdoor experience.

KNOW THE ROLE

The Assistant Manager will support the Store Manager in overseeing the daily operations of the store, ensuring that sales targets are met, and providing exceptional customer service. They will assist in managing staff, organizing schedules, and maintaining inventory levels. Key responsibilities include:

• Assist the Store Manager in the day-to-day management of the store.
• Help achieve sales targets and KPIs by motivating the team and providing sales coaching.
• Ensure high levels of customer satisfaction through excellent service.
• Manage inventory levels and ensure product availability.
• Train and develop team members, providing feedback and performance evaluations.
• Handle customer complaints and issues in a professional manner.
• Assist with visual merchandising and store presentation.
• Ensure compliance with health and safety regulations. 

KNOW WHAT WE'RE LOOKING FOR

• Proven experience in retail management or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and adapt to change.
• Knowledge of outdoor sports and products is a plus.
• Flexibility to work weekends, holidays, and extended hours as needed. 

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.