Position Description

Application Engineer
Location USA (Plymouth)
Job Code 4971
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Get in on the ground floor of 3D Printing! Materialise is looking for an engineer that will provide technical support to sales staff to help qualify sales leads and provide ongoing customer support for the additive industry's premier software. The Application Engineer will help ensure our customers' success and satisfaction with our products and contribute to their long-term loyalty. We are looking for a focused individual who thrives in an environment of high growth and change and wants to be part of a company that is leading the way in 3D Printing in Plymouth, Michigan. This role will have the opportunity to work remotely up to 60% after training period.

Primary Responsibilities:

  • Support customers in the most optimal use of our software solutions
  • Interface with customers to determine and assess their technical requirements, expectations and recommend solutions
  • Provide technical demonstrations via the web and face to face visits
  • Work in collaboration with the sales team
  • Assist with technical demonstrations at trade shows
  • Act as a liaison between our customers and software development team
  • Develop an in-depth knowledge and understanding of the customer’s products, business, strategy and industry to understand any opportunities for Materialise
  • Establish strong relationships with customer base at all levels
  • Network with business contacts in the industry

Skills and Abilities:

  • Bachelors in engineering - mechanical, computer, electrical, manufacturing, computer science or other technical degree required
  • 1 - 3 years relevant work experience is a plus
  • Excellent computer skills (MS Office, specifically Outlook, Word, Excel, and PowerPoint)
  • Experience with Rapid Prototyping, Additive Manufacturing or CAD Software a plus
  • Strong written and oral communication skills and ability to communicate effectively
  • Expert troubleshooting and problem solving skills
  • Organized and self-motivated
  • Good interpersonal skills with the ability to work effectively with individuals and groups at all organization levels

This is a full time, exempt position in a fast-paced, team-oriented environment with competitive salary and benefits. Assistance for relocation or visa sponsorship is not available.

Travel Required: 25%

Location: Plymouth, Michigan

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