The Bank for International Settlements is looking for a Dealer Assistant to join the Banking Treasury team in Basel, Switzerland.

Purpose of the job:

To check and record all incoming messages from BIS Banking customers, to process customer call/notice transactions and fixed term deposits, to manage both internal and customer queries.

By joining the Banking Treasury team:

• You will become familiar with a broad range of products, processes, and systems in the operations environment.
• You will benefit from working in an international environment that offers flexible working with a blend of onsite work and home office.
• You will have the opportunity to work with an international and dynamic team of financial market professionals from a diverse set of backgrounds and experiences

Principal accountabilities:

Recording of deals

Check and distribute incoming SWIFT messages, ensuring all customer instructions and maturing operations are processed daily. Enter central bank transactions into the deal capture system, verify account funds for payments, and ensure AML compliance.

Customer follow-up

Investigate and resolve customer enquiries or transaction issues, consulting with relationship managers as needed, and prepare written explanations for customers. Follow up on settlement claims for failed payments.

Reporting

Prepare daily internal and external reports, ensuring efficient process execution and improvement. Keep the Head of Central Bank Services and relationship managers updated on customers’ daily cash positions.

Keeping of records

Performs proper archiving of incoming customer messages and other documents as required (Standard Operating Procedures, specific documentation, etc.).

Business continuity planning

Participates in activities aimed at maintaining and strengthening the Bank’s business continuity preparedness.

Projects

Participates in improving, developing processes or tools (analysis, testing, etc.).

Qualifications, skills, and experience:

·       Banking diploma or equivalent commercial certification.

·       Relevant work experience in a similar position in banking operations.

·       Good knowledge of SWIFT messaging.

·       Knowledge of Microsoft Office and SharePoint.

·       Experience in office administration would be an advantage.

·       Accuracy and attention to detail are essential.

·       Collaborative team member and initiative-driven individual.

·       Adaptable and performs well under pressure.

·       Proficient in both written and spoken English. Fluency in an additional language would be desirable.

Who we are:

The Bank for International Settlements is an international financial organisation with colleagues from over 60 countries. By joining us in the international city of Basel, you will work in a unique, highly rewarding, and international work environment. We truly value diversity and inclusion and want to reflect the world we serve. We want the best people to work for us in an inclusive environment so welcome applications from all qualified candidates. At the BIS, we value equality and diversity in all its forms and one way we support diversity and inclusion is through our staff-run networks. You can discover more about diversity at the BIS here.

What the BIS offers:

We want your time at BIS to be a rewarding and career-enriching experience. We offer an agile and flexible working environment with hybrid working opportunities including home office and working from abroad days. To support our international applicants, we offer relocation support that extends to your dependent family members. In addition, thanks to our ongoing commitment to diversity and inclusion, we offer a competitive compensation and benefits package, including support for working families including childcare and education allowances (where applicable). Finally, we offer a genuinely unique international working environment, which will give you exposure to the global financial system and the opportunity to collaborate with passionate experts from all over the world.

We strive to ensure that individuals are provided reasonable accommodation to participate in the application or interview process, and to perform essential job functions. Should you wish to request accommodation, support in completing this application or participating in the application process, then please reach out to the recruitment team at staffing@bis.org.